Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.audacem.eu (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the individual web pages or products you view, referring websites, and interactions with the Site (collectively referred to as "Device Information").

We collect Device Information using the following technologies:

- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

- "Log files" track actions that occur on the site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you navigate the site.

When you make a purchase through the Site, we collect certain Order Information, including your name, billing address, shipping address, payment information (credit card numbers, PayPal), email address, and phone number. We refer to this information as "Order Information." When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to fulfill orders (processing payments, arranging shipping, providing order confirmations/invoices), communicate with you, review orders for potential risk or fraud, and send you information or advertising related to our products or services.

Device Information helps us identify potential risks and fraud, improve and optimize our Site, and evaluate the success of marketing campaigns.

Sharing of Personal Information

We share your personal information with third-party service providers (e.g., Shopify, Google Analytics) to help us use your information as described above.

You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site: you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also choose to turn off Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share personal information to comply with laws/regulations or respond to lawful requests.

Behavioral Advertising

We use your personal information for targeted advertising or marketing communications. You can opt out of targeted advertising through links provided for Facebook, Google, and Bing.

You can turn off targeted advertising using the following links:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can visit the Digital Advertising Alliance opt-out portal for further options at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not change our data collection and usage practices in response to Do Not Track signals from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or request deletion of your personal information held by us. To exercise these rights, please contact us using the information below.

If you are a European resident, please note that we process your information to fulfill contracts with you (e.g., processing orders) or for our legitimate business interests as detailed above. Your information may be transferred outside of Europe, including to Canada and the United States.

SMS Marketing

We value your privacy and the information shared for SMS marketing. This includes sending text messages for ordering, abandoned checkout reminders, marketing offers, and review requests. We use cookies on our website to track items in shopping carts, including abandoned checkouts, to determine when to send SMS reminder messages.

Data Retention

We retain Order Information for our records when you place an order through the Site, unless you request deletion of this information.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us via email at support@audacem.com.